Do auto and homeowners insurance companies share my information about claims and policies? | Consumer Financial Protection Bureau (2024)

Insurance companies use information in these reports to choose the types of policies they offer you and the premiums you pay.

Just like with the big three consumer reporting agencies – Experian, Equifax, and TransUnion – you can get free copies of your reports every 12 months from many of the specialty consumer reporting agencies. Other specialty consumer reporting agencies may be able to charge you a fee for your report.

Keep in mind that not every agency will have information on everyone. You have to request the reports individually from each reporting agency. We’ve put together a list of some of these specialty consumer reporting agencies, along with some information about how you can obtain copies of your reports.

A consumer reporting agency, including a specialty agency, must also give you a free copy of your consumer report upon request if you have received an “adverse action” notice.

Example: Let’s say an insurance company turns you down for a homeowners insurance policy based on a consumer report. This is an example of an “adverse action.” The insurance company must provide you with an “adverse action” notice that includes the name and contact information of the consumer reporting agency from which the insurance company got the consumer report.

Tip:

You have the right to get a free report from the consumer reporting agency identified in an “adverse action” notice. Review the report to see what information the consumer reporting agency has on file about your insurance history. You can then ask for corrections of any errors in the report.

Tip:

Check your reports before you shop or if you have been denied coverage or offered coverage with higher premiums in the past. You should check your reports to make sure they do not contain mistakes. If they do, you can ask for corrections of any errors in the report.

Do auto and homeowners insurance companies share my information about claims and policies? | Consumer Financial Protection Bureau (2024)

FAQs

Do auto and homeowners insurance companies share my information about claims and policies? | Consumer Financial Protection Bureau? ›

Do auto and homeowners insurance companies share my information about claims and policies? Yes. There are specialty consumer reporting agencies that collect information about the insurance claims you have made on your property and casualty insurance policies, such as your homeowners and auto policies.

What data do insurance companies have access to? ›

Financial information: This includes income, assets, debts, and credit scores. This information is important for assessing risk and determining premiums. Medical information: This includes health history, current health status, and any pre-existing conditions. This information is important for underwriting purposes.

Do car insurance companies share your information? ›

An insurance company must protect their policyholder's rights, only releasing the information they are compelled to provide. An insurance company can provide the police with the following: Location, time, and date of the accident.

Can insurance companies see each others claims? ›

Most insurance companies subscribe to a reporting service and report auto, work comp and accidents that involve injury like injuries at businesses. That way a company can find out about other claims and get the records.

Do home insurance companies share information with each other? ›

Yes, insurance companies share any information related to insurance claims on your CLUE report. Insurers use this information to assess the risk when someone applies for an insurance policy.

Do insurance companies share a database? ›

Yes. There are specialty consumer reporting agencies that collect information about the insurance claims you have made on your property and casualty insurance policies, such as your homeowners and auto policies.

Is insurance policy information confidential? ›

California Insurance Code Sections 791 - 791.27, the Insurance Information and Privacy Protection Act (IIPPA), provide protections for one's personally identifiable information, which is generally provided to an agent, broker or insurance company in order to apply for insurance or submit a claim.

Do cars send data to insurance companies? ›

The report found several major automakers are using optionally connected car apps to track driving metrics including hard braking, rapid acceleration and speeding. This telematics data is then analyzed by data brokers such as LexisNexis Risk Solutions to create “risk scores” provided to insurers.

What car companies sell your information to insurance companies? ›

General Motors is not the only automaker sharing driving behavior. Kia, Subaru and Mitsubishi also contribute to the LexisNexis “Telematics Exchange,” a “portal for sharing consumer-approved connected car data with insurers.”

Are automakers sharing consumers? ›

Those concerns over vehicle data privacy have now reached the national stage following media reports that automakers are sharing data about consumers' driving behavior with insurance companies – often without the consumer realizing.

What not to say to a home insurance adjuster? ›

Admitting Fault, Even Partial Fault.

Avoid any language that could be construed as apologetic or blameful.

Is there a database for insurance claims? ›

All-payer claims databases (APCDs) are large State databases that include medical claims, pharmacy claims, dental claims, and eligibility and provider files collected from private and public payers. APCD data are reported directly by insurers to States, usually as part of a State mandate.

Do insurance companies have access to previous claims? ›

Insurance companies check your claims history and your driving record when calculating how much you'll pay for coverage. They look at these factors to get a sense of your driving habits and how much of a risk you may pose.

How many claims are too many for homeowners insurance? ›

How many homeowners claims is too many? Generally, if you haven't filed more than one non-catastrophic loss claim in three years, and have no liability losses in three years, you may still be eligible for coverage. Two claims in five years may drive up the cost of your coverage.

Does it matter whose name is on homeowners insurance? ›

Homeowners insurance is there to protect the property and your wallet from facing serious damage after a covered incident. However, for this policy to even be effective, the policy must have the name of the current owners, whether it is yours or your children's. There is such a thing as an 'additional insured.

Does car insurance report to the credit bureau? ›

Car insurance companies don't report your premium payments to the credit bureaus, so your policy won't appear on your credit reports. That said, you can get credit for on-time auto insurance payments on your Experian credit report by adding your insurance bills to Experian Boost®ø.

What information do life insurance companies have access to? ›

They may investigate your medical history to find out if you had any undisclosed illnesses, conditions, medications, or surgeries they can use to rescind your policy due to alleged misrepresentation.

Do insurance companies check Internet history? ›

Seeing what clothes or items you shop for online may seem harmless, but there are much bigger concerns. Insurance companies and creditors could potentially buy this information from data brokers and use it against you.

What checks do insurance companies do? ›

What checks will your insurer carry out? Calculating an insurance quote can be a complicated process, and there are lots of different factors that insurers will take into account before issuing a new policy. These include previous convictions, details about your vehicle and your entitlement to drive.

Can insurance companies give out personal information? ›

Personal information may be disclosed

Personal or privileged information collected in connection with your insurance may be disclosed under certain circ*mstances without your written authorization to: A person, such as a lawyer or reinsurer, to perform a business or professional service for us.

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