Limitations and Conflicts (2024)

Unless we otherwise agree with you in writing, our Schwab representatives will be acting in a broker-dealer capacity when they make recommendations. That means that we do not monitor your account(s) or investments unless we specifically agree to do so in writing and that we therefore have no obligation to update an investment recommendation, financial advice, or financial plan we give you. Any recommendation, financial advice, or financial plan only applies at the point in time we provide it to you. Schwab representatives can only recommend accounts or account features that are available at Schwab.

Schwab has established limitations on the recommendations our representatives can give and the investment products they can recommend. These limitations are designed to improve the quality of the recommendations we provide and to ensure that our representatives understand the investments, accounts, and strategies they are recommending. Although you can purchase thousands of proprietary and third-party investment products on your own at Schwab, our representatives can only recommend a small subset of these. We do not necessarily recommend products that are the least expensive.

When Schwab representatives formulate recommendations to buy a security, they follow lists or criteria, which can be thought of as menus of alternatives available for them to recommend. Schwab representatives can generally recommend holding or selling any investment based on a client's needs and circ*mstances, using pre-evaluated solutions or strategies as described below.

Schwab policies also limit the kinds of investment strategies that Schwab representatives can recommend. Recommendable strategies must abide by the Asset Allocation requirements described below, and any buy, sell, or hold activity that is recommended as part of the strategy must independently satisfy the requirements described here.

1. Asset allocation: Schwab representatives can recommend a security, investment product, or account type along with an asset allocation model portfolio that is established and maintained by Schwab. With exceptions for certain client preferences, each asset allocation model portfolio created by Schwab specifies targeted percentages of large-cap, small-cap, and international equities; fixed income; and cash investments. The model portfolios do not specify which specific products or even product types (e.g., mutual funds versus individual equity or fixed income securities) should be used to fill out each asset category.

2. Equities:Schwab representatives can recommend the purchase of any equity (or stock) that has a Schwab Equity Rating ("SER") of "A" or "B." Schwab Equity Ratings® use a scale of "A", "B", "C", "D," and "F" ratings that are assigned to approximately 3,000 U.S.-traded stocks, with a roughly equal number of "buy" and "sell" ratings. Schwab representatives can also recommend the purchase of equities not rated by Schwab but rated 4 or 5 STARS by CFRA (formerly Standard & Poor's). For U.S. exchange-listed American Depositary Receipts ("ADRs"), Schwab representatives can recommend purchases if the underlying individual equity is rated "A" or "B" by the Schwab Equity Ratings International® ("SERI") stock rating methodology, and whose issuer's country of residence has received a "risk rating" deemed acceptable by Schwab from a third-party ranking service. SERI is Schwab's proprietary rating system for evaluating non-U.S. stocks, using a similar approach to SER and employing the same "A", "B", "C", "D," and "F" scale.

3. Options:Schwab representatives can recommend the following options trading strategies: the purchase of put options to reduce portfolio risk—e.g., equity, ETF, or index puts; establishing an equity collar to reduce portfolio risk—e.g., short out-of-the-money calls/long out-of-the-money puts; the sale of covered puts/calls when a client is short/long the underlying shares of a stock or ETF and able to assume the risk of assignment (buying/selling those shares); the sale of cash-secured puts on stocks rated A or B by SER and ETFs on the Schwab ETF Recommendable List; and closing a cash-secured short put on a stock originally rated A or B by SER that has changed to a D or F. Schwab representatives can make a hold recommendation for put options, equity collars, covered calls/puts, or cash-secured put options on SER A-, B-, or C-rated positions, based on the client's needs or circ*mstances and a consideration of other relevant risks and factors.

4. Mutual funds:Schwab representatives can recommend the purchase of any mutual fund that appears on a Schwab-maintained mutual fund recommendable list or of mutual funds that are already owned and are evaluated favorably by Schwab.

The Schwab Center for Financial Research (SCFR), a business unit of Schwab, creates a mutual fund recommendable list based on parameters approved by Schwab that includes both quantitative and qualitative eligibility criteria. Schwab has designed some of these criteria so as to include eligible Schwab Affiliate Funds and third-party mutual funds that participate in the Schwab Mutual Fund OneSource® service (Schwab's platform of over 4,300 no-load, no-transaction-fee mutual funds), as well as other no-transaction fee ("NTF") funds and transaction fee funds. For example, unlike third-party funds, Schwab Affiliate Funds are recommendable for their first 12 months after launch. Also, our recommendable list parameters target at least one spot in each category for funds that participate in the Schwab Mutual Fund OneSource service. As explained below, Schwab or its affiliates earn more money when clients purchase and hold OneSource and Schwab Affiliate Funds.

5. Exchange-traded funds (ETFs): Schwab representatives can recommend the purchase of any ETF that appears on a Schwab-maintained ETF Recommendable List.

SCFR creates an ETF recommendable list based on parameters approved by Schwab that include both quantitative and qualitative eligibility criteria, which are largely the same for Schwab Affiliate ETFs and unaffiliated ETFs, with the exception that only Schwab Affiliate ETFs are eligible for inclusion on the ETF recommendable list for their first 12 months post-launch. Schwab has designed some of these criteria so as to include Schwab Affiliate ETFs. As explained below, Schwab or its affiliates earn more money when clients purchase and hold Schwab Affiliate ETFs.

6. Fixed income: Schwab representatives generallycan recommend the purchase of registered, U.S. dollar denominated, individual investment-grade fixed income securities as well as investment grade municipal bonds. Investment-grade bonds are those rated BBB– or higher by Standard & Poor's and Baa3 or higher by Moody's. Recommendable notes are those rated A-2/SP-2 or higher by Standard & Poor's and P-2/MIG-2 or higher by Moody's. Investment-grade commercial paper is commercial paper rated A-2 or higher by Standard & Poor's and P-2 or higher by Moody's. Brokered CDs and US Treasuries are also recommendable.

7. Cash:Schwab representatives can recommend that clients allocate cash based on two categories of client cash needs:

  • Savings and Investment cash: (1) saving for meeting known obligations, an upcoming milestone, or an emergency fund, or (2) longer-term cash investment as part of a strategic asset allocation; and
  • Everyday cash: readily available for purchasing investments or managing day to day transactional needs such as paying bills and expenses.

Depending on the need, Schwab representatives can recommend many different kinds of cash investment alternatives. If they are recommending purchased money market funds, they are restricted to Schwab Affiliate Funds, which are the only such funds available for purchase at Schwab.

8. Credit products and margin: Schwab representatives can recommend pledged asset lines of credit, mortgages, and home equity lines of credit offered by Charles Schwab Bank, SSB and Charles Schwab Premier Bank, SSB. Schwab representatives can also recommend the use of margin loans for the purpose of buying securities or for alternative uses.

9. 529 plans: Schwab representatives can recommend a 529 plan if it is suitable for the client's circ*mstances and education savings needs in light of income tax treatment, annual and lifetime funding limits, state tax benefits, estate planning considerations, and the client's need for flexibility and/or control.

The only 529 plan currently available for new accounts at Schwab is the Schwab 529 Education Savings Plan (the "529 Plan"), for which Schwab receives remuneration. Further, a Schwab affiliate manages some of the available funds in the plan. The 529 Plan is sponsored by the state of Kansas and managed by American Century Investment Services, Inc. Depending on the client's individual circ*mstances (in particular, state of residence), Schwab representatives may not be able to provide a 529 plan recommendation.

10. Annuities: Only designated Schwab representatives with an insurance license ("Annuity Specialists") can recommend the purchase or exchange of fixed, fixed indexed, income, variable and registered index-linked annuity products offered through Schwab; when a representative makes a recommendation for a fixed or fixed indexed annuity, the representative is acting in the capacity of insurance agent. Annuities available through Schwab are limited to those offered by insurance companies that compensate Schwab for its role as agent for the sale and servicing of annuity contracts. Schwab selected the annuity providers based on a number of business factors, including but not limited to Schwab's ability to include affiliated investment sub-accounts (in the variable annuity products), the product fees and expenses associated with each annuity, client service reputation, and the industry ratings and financial condition for each provider.

11. Rollover advice, transfers, and account conversions: Schwab representatives provide information about rolling over assets from a retirement plan to a Schwab IRA, transferring an IRA to Schwab IRA from another custodian, and converting a Schwab brokerage IRA to a Schwab IRA enrolled in one of our managed offers. If a Schwab representative recommends one of these actions, and you accept that recommendation, then the representative will earn money, which creates an incentive for them to make such recommendations. If a representative recommends a transfer, you could incur higher costs for certain recommended products and services. In the event a Schwab representative recommends that you convert an existing brokerage IRA account to a Schwab IRA managed under one of its investment advisory programs, then you will incur an ongoing fee, irrespective of the amount of trading activity in your account.

12. Investment advisory services:Schwab representativescan recommend Schwab-sponsored or Schwab affiliated investment advisory wrap fee programs and make referrals to independent third-party investment advisors through the Schwab Advisor Network® ("SAN"); when a representative makes such a recommendation, the representative is acting in an investment advisory capacity that is described in more detail in our investment advisory brochures. All recommendations regarding our investment advisory services will be made in an investment advisory capacity. You will know we are acting as an investment adviser because it is a distinct service that you select and you will receive a special written disclosure and, often, enter into a separate agreement with us to receive that service. Schwab-sponsored and Schwab-affiliated investment advisory wrap fee programs include: (1) Schwab Wealth Advisory, with non-discretionary management provided by Schwab affiliate Schwab Wealth Advisory, Inc.; (2) Schwab Managed Portfolios, with discretionary mutual fund and ETF portfolios managed by Schwab affiliate Charles Schwab Investment Management, Inc. ("CSIM"); (3) Schwab Managed Account Select® ("Select"), with discretionary management provided by unaffiliated separate account managers; (4) Schwab Managed Account Connection®, with discretionary management provided by CSIM; (5) Schwab Intelligent Portfolios® ("SIP"), an all-electronic discretionary ETF solution with portfolio management provided by Schwab affiliate, Charles Schwab Investment Advisory, Inc. ("CSIA");and (6) Schwab Intelligent Portfolios Premium a service that combines SIP with ongoing financial planning for a quarterly fee.

Schwab selects unaffiliated portfolio managers based on parameters and due diligence maintained, approved, and implemented by Schwab. Affiliated portfolio managers are not subject to any specific hiring or retention criteria, but they are subject to the formal oversight of Schwab and they are reviewed on a regular periodic basis by a third-party firm hired by Schwab to assess their operational soundness across criteria provided by Schwab. Unaffiliated managers in SAN are subject to participation criteria, including investment experience requirements; acceptance of the SAN program's fee structure and account minimums; and periodic review of certain compliance practices by a third-party firm hired by Schwab. If you choose to invest through one of the programs described above, you will receive more specific information about the program, including detailed fee information, as part of the enrollment process. Additional information about these programs can also be found at

Material conflicts of interest created by how Schwab makes money

Schwab is a large broker-dealer and investment adviser that offers and recommends its own services and the products and service of its affiliates, which include banks and registered investment advisers to mutual funds, ETFs and wrap fee programs. Schwab and its affiliates earn more money when you accept some of our recommendations, including recommendations to purchase products or avail yourself of services created or managed by Schwab or one of its affiliates. Therefore, we have conflicts of interest due to the financial incentive to recommend products and services where we make the most money. You should understand these conflicts because they can affect the recommendations we provide to you. We mitigate the firm's conflicts of interest based on how we pay our representatives to help you. For example, our representatives do not earn more or less for recommending an affiliated mutual fund, a third-party ETF, a bond, or a cash product.

Schwab makes money both directly and indirectly. An example of how Schwab makes money directly is from direct commissions or transactions fees that you pay us for brokerage services. These are described in Below we describe ways in which Schwab and its affiliates earn money indirectly from investments held in your accounts.

For more information on how individual Schwab representatives are paid, please go to

Order routing and execution

In arranging for the execution of non-directed orders for equities and listed options, Schwab seeks out industry-leading execution services and access to the best-performing markets. Schwab routes orders for execution to unaffiliated broker-dealers, who may act as market maker or manage execution of the orders in other market venues, and also routes orders directly to major exchanges.

Schwab considers a number of factors in evaluating execution quality among markets and firms, including execution price and opportunities for price improvement, market depth and order size, the trading characteristics of the security, speed and accuracy of executions, the availability of efficient and reliable order handling systems, liquidity and automatic execution guarantees, the likelihood of execution when limit orders become marketable, and service levels and the cost of executing orders at a particular market or firm. Price improvement occurs when an order is executed at a price more favorable than the displayed national best bid or offer. Schwab regularly monitors the execution quality obtained to ensure orders are routed to market venues that have provided high-quality executions over time.

Schwab receives remuneration, such as liquidity or order flow rebates, from market venues to which orders are routed, and also pays fees for execution of certain orders. Quarterly information regarding the market venues to which we route orders and remuneration received is available on our website at or in written form upon request. Information regarding the specific routing destination and execution time of your orders for up to a six-month period is also available upon request.

Schwab may execute fixed income orders for customers as agent or as principal. If we execute your fixed income trade as principal we will earn a dealer "mark-up" or "mark-down" on the trade that is built into the price of the security. For new issue purchases of fixed income securities where Schwab was a distribution participant or member of the selling group – we will earn a dealer concession that is similarly built into the price of the security.

In the bond market, there is no centralized exchange or quotation service for most fixed income products. Prices generally reflect activity by market participants or dealers linked to various trading systems. Although Schwab seeks access to major trading systems, exchanges, and dealer markets in an effort to obtain competitive pricing, at any given time it is possible that securities could be available through other trading systems, exchanges, or dealers at superior or inferior prices compared to those available at Schwab. All prices are subject to change without prior notice.

Cash Management

Schwab offers Schwab Affiliate money market funds managed by Charles Schwab Investment Management, each of which earns a management fee that increases with more assets in the fund. Schwab also offers savings and checking accounts from Charles Schwab Bank. Clients, on their own, may find higher rates at other banks or savings institutions.

Schwab's Cash Features Program is a service that Schwab provides that permits the uninvested cash, or free credit balance, in your account to earn income while those funds remain uninvested: The Bank Sweep feature, the Schwab One® Interest feature, and the Money Fund Sweep feature. Your free credit balance is the uninvested cash in your account, minus the funds necessary to pay for purchase transactions that are waiting to settle and charges to your account.

1. The Bank Sweep feature. The Bank Sweep feature, and for retirement plan accounts, the Bank Sweep for Benefit Plans feature, each of these automatically makes deposits to and withdrawals from deposit accounts at one or more Program Banks, which are FDIC-insured depository institutions, and are not eligible for SIPC insurance. Program banks include:

  • Charles Schwab Bank, SSB
  • Charles Schwab Premier Bank, SSB
  • Charles Schwab Trust Bank
  • TD Bank, N.A.
  • TD Bank USA, N.A.

2. The Schwab One® Interest feature. This feature pays you interest on your credit balances. If your account is eligible for, and you select, the Schwab One Interest feature as your Cash Feature, your free credit balance will remain in your account and earn interest. A free credit balance in your account is not a deposit, is not guaranteed by is not the obligation of any bank, and is not FDIC insured. Please see your account statement and the Cash Features Program Disclosure Statement for the terms and conditions of the Schwab One Interest feature.

3. The Money Fund Sweep feature: This feature automatically invests your free credit balances in and redeems shares out of a Schwab Sweep Money Fund. An investment in a money market fund is not a deposit, is not guaranteed by, is not the obligation of any bank, and is not FDIC insured.

Interest rates may be established at a rate as low as possible consistent with prevailing market and business conditions.

Note that retirement and other benefit plan accounts will be paid a reasonable rate consistent with applicable legal and regulatory requirements.

Cash Features are not intended for long-term investments, and yields on any of Schwab's Cash Features are often lower than those of similar investments or deposit accounts offered outside of the Cash Features Program. If you desire to maintain cash balances for other than a short-term period and/or are seeking the highest yields currently available, please contact your Schwab representative or visit for investment options that may be available outside of the Cash Features Program to help maximize your return potential consistent with your investment objectives and risk tolerance. For more information about the Cash Features Program and related conflicts of interest, please see the Cash Features Program Disclosure Statement at

Mutual funds

Schwab's Mutual Fund Marketplace (MFMP) gives investors access to a wide range of funds and share classes from different mutual fund companies. When clients invest in a mutual fund in a Schwab account, Schwab receives compensation from certain mutual fund companies for the recordkeeping, shareholder services, and other administrative services that Schwab provides to shareholders of the funds. These shareholder services include transaction processing, settlement of trades, dividend distribution, record maintenance, and distribution of statements, confirmations, prospectuses, and other regulatory shareholder documents. To the extent that any part of the fees described below are paid out of fund assets, those amounts are included in the fund's operating expense ratio ("OER"), which means they are indirectly borne by the fund's shareholders. For specific information you should review the particular prospectus or offering document for the fund or investment you select, which is available upon request and will be delivered to you at the time of purchase.

Certain fund sponsors or their affiliates, such as fund advisors, pay a flat platform fee, an asset-based platform fee or a combination of these fee structures to compensate Schwab for activities related to Schwab's sponsorship of its Mutual Fund Marketplace® platform. This payment to Schwab can be based on any number of factors, such as the level of assets, purchases over a period of time, net flows into the funds (gross purchases less redemptions), or other qualitative factors, such as Schwab's assessment of the quality of the relationship with fund companies.

Schwab Mutual Fund OneSource® service and other no-transaction-fee funds

Through the Schwab Mutual Fund OneSource service and other non-transaction fee funds, Schwab offers a selection of no-load and load-waived retail and non-retail share classes of mutual funds, including certain institutional share classes that are available with no transaction fee to investors. Schwab receives remuneration for the shareholder services provided to these funds and other no-transaction-fee funds it makes available (collectively, "NTF Funds").

To compensate Schwab for various shareholder services, NTF Funds pay Schwab an asset-based annual fee, which is higher than other share classes, and usually equals 0.40% of the average fund assets held at Schwab, but can be as high as 0.45%. The fee can be subject to a monthly minimum that generally does not exceed $2,000 and applies starting with the first or seventh full month, depending on when the fund family was added to the platform, after the fund is made available for purchase at Schwab and only if the asset-based fee calculated for the month is less than the minimum monthly fee. When adding a new fund to Schwab's NTF platform, NTF funds also pay Schwab a one-time establishment fees. The amount of this fee generally does not exceed $25,000 for $3,000. for each additional fund within a fund family after that.

Outside of the OneSource/NTF service, certain fund companies pay an asset-based fee for shareholder services on institutional share classes made available with no transaction fee ("Institutional NTF" or "INTF") and held by clients of investment advisors and other institutional investors, including certain large retail investors. Fees on new institutional class shares acquired or held at Schwab, are typically 0.17% per year but can range up to 0.19%. At a rate of 0.19%, the fund or fund affiliate pays Schwab $19 each year for each $10,000 in fund assets held by an investor for the Shareholder Services provided by Schwab. The asset-based annual shareholder services fee on existing assets converted from transaction fee funds could be up to 0.15%, but typically is 0.12%, while shareholder services fees on existing assets that converted from Schwab Mutual Fund OneSource to INTF could be up to 0.45%, but typically are 0.40%. At rates of 0.12% and 0.40%, the fund or fund affiliate pays Schwab $12 or $40 each year for each $10,000 in fund assets held by an investor for the Shareholder Services provided by Schwab.

Transaction-fee funds ("Fee Funds")

Schwab charges a transaction fee for the purchase or sale of certain funds that are not included in the Schwab Mutual Fund OneSource service or not otherwise included as part of the other NTF Funds described above.

Most Fee Funds pay Schwab a low annual asset-based fee, typically 0.10% of the average fund assets held at Schwab, although the fee can range up to 0.25% annually.

When adding a new fund to Schwab's platform, Fee Funds also pay Schwab a one-time establishment fee. The amount of this fee generally does not exceed $25,000 for the first fund added and $5,000 for each additional fund within a fund family after that.

Load funds

Generally, Schwab does not allow purchases into load funds, but will accommodate redemptions out of these funds when the shares are held in a Schwab account. Load funds pay Schwab fees for shareholder services.

Schwab affiliate funds

Schwab currently has one affiliated mutual fund family ("Schwab Funds®"). Schwab's affiliate, CSIM, serves as investment adviser and/or administrator to Schwab Funds. These Schwab Funds pay CSIM a fee for investment advisory and/or administrative services, the amount of which is described in the funds' prospectuses.

All Schwab Funds are part of Schwab's Mutual Fund OneSource service. Consequently, like unaffiliated Mutual Fund OneSource and NTF mutual funds, certain of these funds pay Schwab an asset-based fee for the shareholder services that Schwab provides.

Some Schwab Funds have adopted a shareholder servicing plan pursuant to which they may pay fees to Schwab for shareholder services ranging up to 0.25% annually. Pursuant to its shareholder servicing plan, some Schwab Money Funds pay Schwab up to 0.15% annually for shareholder services and, with respect to sweep shares of the money funds, up to an additional 0.10% annually for sweep administrative services Schwab provides to shareholders invested in sweep shares of the money funds. Some Schwab Funds do not make any payments to Schwab under a shareholder servicing plan. Many of the Schwab Funds have adopted a unitary fee structure under which a single fee is paid to CSIM, and out of which CSIM pays for certain services provided to the funds; CSIM and its affiliates are entitled to retain any portion of this fee not paid out to a service provider.

In aggregate, the fees Schwab receives from Schwab Funds are greater than the compensation Schwab receives from unaffiliated fund companies participating in the Schwab Mutual Fund OneSource service. For more information, please see Schwab Mutual Fund prospectuses available

Other fees from sponsors

Schwab entered into a long-term strategic relationship with T. Rowe Price, and under this arrangement, T. Rowe Price makes payments to Schwab in exchange for Schwab promoting certain actively managed T. Rowe Price mutual funds and ETFs to Schwab's clients, and for providing additional marketing support to T. Rowe Price ("Strategic Provider Relationship"). This payment is significant and will increase over each year of the relationship if Schwab is successful in promoting T. Rowe Price funds, based upon asset growth in the T. Rowe Price Funds at Schwab. Schwab received payments of $12.4 million from T. Rowe Price for these promotional services during 2023. Payment in 2024 may be higher or lower depending on growth of T. Rowe Price assets at Schwab. This strategic relationship payment is in addition to and separate from payments T. Rowe Price makes to Schwab for shareholder and administrative services discussed elsewhere in this section.

Because the terms of the arrangement provide a considerable financial benefit to Schwab, this arrangement creates conflicts of interest as T. Rowe Price will have greater access to Schwab representatives and advisors that custody their clients' assets at Schwab, and Schwab will promote T. Rowe Price mutual funds and ETFs to our clients on and other digital properties. Clients may be more likely to select, and Schwab representatives or advisors that custody their clients' assets at Schwab may be more likely to recommend, funds that are familiar to them and that receive greater promotional support from Schwab. The Strategic Provider Relationship will not impact selection of any fund on the Mutual Fund OneSource Select List® or the Schwab lists used by Schwab representatives to make recommendations to provide advice. In addition, the compensation received by Schwab representatives will not differ based on whether the fund is from a Schwab affiliated, third-party fund sponsor, or T. Rowe Price.

In addition to the fees described above, Schwab can earn additional compensation from certain mutual funds for the administrative services Schwab provides in connection with various event sponsorship or marketing opportunities. The amount of such fees varies depending on the type and number of opportunities in which the fund participates.

Exchange-Traded Funds ("ETFs")

Schwab's affiliate CSIM, dba Schwab Asset Management, serves as investment adviser to Schwab ETFs, which compensate CSIM out of the applicable operating expense ratios. The amount of the fees is disclosed in the prospectus of each ETF. Third-party ETF sponsors or their affiliates make payments to Schwab for ETF-related opportunities such as education, events, and reporting. For specific information you should review the particular prospectus or offering document for the fund or investment you select, which is available upon request and will be delivered to you at the time of purchase. Prospectuses for Schwab ETFs can be found here:

Active Semi-Transparent ETFs

When clients invest in an active semi-transparent (also known as non-transparent) ETF in a Schwab account, Schwab receives compensation from third-party active semi-transparent ETFs or their sponsors for platform support and technology, shareholder communications, reporting, and similar administrative services for third-party active semi-transparent ETFs available at Schwab. Schwab only offers third-party active semi-transparent ETFs if Schwab receives compensation from the ETF or its sponsor. The fee will vary, but typically is an asset-based fee of 0.10% per annum of the assets held at Schwab. Neither Schwab's affiliate CSIM or Schwab active semi-transparent ETFs pay a separate fee to Schwab for these services described, although CSIM reimburses Schwab, in its capacity as an affiliated financial intermediary of CSIM's, for Schwab's costs in providing certain professional, administrative, and support services for the Schwab ETFs. To the extent that any part of the fees described are paid by ETF sponsors out of fund assets, those amounts are included in the ETF's operating expense ratio ("OER"), which means they are indirectly borne by the fund's shareholders.

Schwab 529 Education Savings Plan and Learning Quest Education Savings Program

The Schwab 529 Education Savings Plan and Schwab Learning Quest Education Savings Program are education investment programs administered by the State of Kansas pursuant to Section 529 of the Internal Revenue Code. These plans are managed by American Century Investment Management, Inc. ("American Century").

The portfolios available for purchase under the Schwab 529 Plan are managed by American Century as the Program Manager and are based on asset allocation models devised by Schwab and composed of mutual funds selected by American Century. These funds must meet criteria set forth in an agreement between Schwab and American Century. Schwab and the Plan's Program Manager, American Century Investment Management, Inc., have designed the investment strategy and investment options to require or favor the selection of Schwab-affiliated funds, American Century funds, and certain third-party mutual funds that have a business relationship with Schwab or American Century. Accordingly, there is a conflict of interest in the selection of the funds for the portfolios because Schwab, a Schwab affiliate, or American Century, respectively, earn more revenue as a result.

Schwab receives a fee from American Century for providing services to Schwab clients invested in the Schwab 529 Plan. For the portfolios composed of actively managed funds, this fee is based on total assets held in the Schwab 529 Plan, other than Schwab Affiliate Funds, less a program cost allocation retained by American Century. Schwab receives no service fee from American Century for assets held in portfolios composed of index or passively managed funds.

The Schwab Learning Quest program is no longer available for purchase at Schwab, but Schwab receives a fee from American Century for providing services to Schwab clients invested in Schwab Learning Quest. This fee is based on the total assets held by Schwab clients in the Schwab Learning Quest plan and the average account size.


Schwab has annuity selling agreements in place with insurance companies, which pay Schwab compensation for serving as the sales agent and for servicing the annuity contracts. The compensation paid to Schwab varies based upon the insurer and the type of annuity contract sold. For specific information you should review the particular prospectus or offering document for the investment you select, which is available upon request and will be delivered to you at the time of purchase. Prospectuses for registered annuities available at Schwab can be found

  • Variable Annuities: Schwab's compensation generally consists of an annualized "trail" commission, which is calculated and paid monthly or quarterly based on the average asset value of the annuity contracts. This trail commission is not a separate fee but is paid from the fee you pay to and all other fees collected by the insurance company. It is paid to us as long as you own the variable annuity. The maximum trail commission paid to Schwab is 0.50%. In addition, our affiliate CSIM earns additional revenue if contract holders select affiliated investment sub-accounts.
  • Indexed Annuities (Fixed Indexed and Registered Index-Linked Annuities): Schwab's compensation is a combination of upfront commission and annualized trail commission. The commission rate and type will vary based on the type of annuity contract. The maximum gross commission payable on an indexed annuity is a combination of 2.5% upfront commission and .50% trail commission.
  • Fixed Deferred Annuities: Schwab's compensation is a commission percentage of the initial purchase payment amount. The commission rate will vary based on the type of fixed deferred annuity contract purchased. The maximum gross commission payable on a fixed deferred annuity is a 5.5% upfront commission.
  • Immediate Income Annuities: Schwab's compensation is either an upfront commission based on the initial purchase payment amount or a combination of upfront commission and annualized trail commission. The commission rate and type will vary based on the type of immediate income annuity contract purchased and the income option selected. The maximum gross commission payable on an immediate income annuity is a 4% upfront commission or a combination of 2.5% upfront commission and .20% trail commission.
  • Deferred Income Annuities: Schwab's compensation is either an upfront commission based on the initial purchase payment amount or a combination of upfront commission and annualized trail commission. The commission rate and type will vary based on the type of deferred income annuity contract purchased and the income option selected. The maximum gross commission payable on a deferred income annuity is a 5% upfront commission or a combination of .50% upfront commission and .50% trail commission.

Fixed income securities

When an investor buys or sells a bond or certificate of deposit ("CD"), Schwab can act as agent or principal. Acting as an agent means Schwab executes trades on behalf of clients in the secondary market and does not purchase or sell from its own account when trading for clients. Schwab earns a commission on these transactions. When Schwab acts as principal, the bond price includes our transaction fee and can also include a markup that reflects the bid-ask spread and is not subject to a minimum or maximum. When trading as principal, Schwab may also be holding the security in its own account prior to selling it to you and, therefore, will make (or lose) money depending on whether the price of the security has risen or fallen while Schwab has held it. When Schwab participates in a selling group or enters into a distribution agreement that gives us and our clients access to new-issue bonds or CDs, Schwab receives a selling concession, as described below, which is paid by the client and reflected in the overall price of the security. Schwab's customary selling concession, which does not differ among members of the selling group, ranges from less than 0.01% to 3% of the par value, or face amount, of the security, depending on the product. Schwab does not act as both principal and agent simultaneously in the same transaction.

CDs from Charles Schwab Bank are FDIC-insured, in aggregate, up to $250,000 (including principal and interest) per depositor, for each account ownership category, by the Federal Deposit Insurance Corporation (FDIC). When clients buy a Schwab-affiliated bank CD, any other funds clients hold at the same bank in the same ownership capacity (for example, through the Schwab Bank Sweep feature, the TD Ameritrade Insured Deposit Account (IDA) program, or in a Schwab Bank Investor Checking or Investor Savings account) may be aggregated for purposes of FDIC coverage limits. Charles Schwab Bank is a separate but affiliated company and subsidiary of The Charles Schwab Corporation.

Initial public offerings and secondary offerings

When Schwab offers equity investment in an Initial Public Offering ("IPO"), Schwab clients must meet an asset threshold in their Schwab accounts and must participate in certain Schwab client segments or services in order to be eligible for IPO and secondary offering access. Please note that meeting such criteria does not guarantee that you will receive an allocation. Schwab receives a selling concession on sales of these new issues which is included in the offering price paid by the client.

Specific considerations for retirement accounts

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Limitations and Conflicts (2024)


What are limitations of conflict? ›

Some limitations of the conflict theory include its focus on negative aspects of society, its lack of attention to social stability and order, and its tendency to view individuals and groups in terms of their power and status rather than their shared humanity.

How do you answer conflict resolution questions? ›

Situation: Explain the conflict situation and circ*mstances and provide enough context so that the interviewer can picture it. Task: Explain your role in the conflict and what your goal was. Action: Describe what you did. The trick here is to include the competencies that helped you fix the situation.

What is a good conflict examples for interview? ›

Give a real example of a conflict

Choose a real situation that is easy to explain and ended with positive results. Some good examples might be: Disagreement with a coworker or manager. Dealing with a challenging client.

What are some solutions to conflict? ›

Some Ways to Resolve Conflicts
  • Talk directly. Assuming that there is no threat of physical violence, talk directly to the person with whom you have the problem. ...
  • Choose a good time. ...
  • Plan ahead. ...
  • Don't blame or name-call. ...
  • Give information. ...
  • Listen. ...
  • Show that you are listening. ...
  • Talk it all through.

What is the key limitation of conflict theory? ›

"a major limitation of conflict theory is that it presumes innate selfish human behavior that does not take into account situational circ*mstances that may lead to this behavior (competing for very limited resources)," says Le Goy. There is also a lack of research surrounding conflict theory.

What are 3 impacts that conflict can cause? ›

The negative effects of workplace conflict can include work disruptions, decreased productivity, project failure, absenteeism, turnover and termination. Emotional stress can be both a cause and an effect of workplace conflict.

What are the five 5 responses to conflict? ›

This article outlines five different approaches to conflict management and the situations they are most appropriate for.
  • Accommodation. This is a lose/win situation. ...
  • Compromise. ...
  • Avoidance. ...
  • Competition. ...
  • Collaboration.

What are the 3 main responses to conflict? ›

Three Responses To Conflict
  • Face Conflict Head On - Often we think we have managed conflict when the other party is simply passive in their reactions. ...
  • Pursue Engagement - Conflict tempts many of us to withdraw. ...
  • Respect - We each engage when we believe our power will create a personal win.
Jul 23, 2015

What is an example of a conflict question? ›

10 good Conflict Management Interview Questions: Tell me about a time you disagreed with a coworker's idea on a project you were both working on together. How did you express your opposition, and what happened? What would you do if your manager gave you negative feedback on the way you approached a problem?

How do you explain conflict in an interview? ›

2. Describe a situation when you had a conflict at work and how you handled it.
  1. Situation: Describe the conflict or challenge.
  2. Task: Explain your role in the conflict.
  3. Action: Discuss the steps you took to resolve the conflict.
  4. Result: Describe the results of your actions.
Nov 30, 2023

How do you explain conflict resolution in an interview? ›

For example, describe the situation (conflict), explain the task (your role in resolving it), detail the action you took, and highlight the result of your actions. Be specific: Provide specific examples from your past experiences. Vague or generic answers can be less convincing.

What is conflict at work examples? ›

Examples of workplace conflict: Scenarios and solutions
  • Inflexible thinking. ...
  • Poor leadership. ...
  • Balancing in-office presence. ...
  • Compensation disparities. ...
  • Time management. ...
  • Lack of recognition in the workplace. ...
  • Out-of-office personal conflict.
Jan 29, 2024

How do you handle conflict in an interview question? ›

Illustrate that you can stay calm in a stressful situation. Assure your interviewer that you are a good listener who strives to understand the other party's opposing viewpoint without getting upset. Show them that you think logically and are willing to compromise when needed.

How do you handle conflict at work? ›

Important steps in this process include:
  1. Identify the problem. Find out what the source of the conflict is and in what stage the conflict is in. ...
  2. Give both sides a voice. ...
  3. Work through the differences. ...
  4. Identify solutions. ...
  5. Reach a compromise. ...
  6. Keep communication channels open. ...
  7. Do follow-up.

How do you resolve conflict in the workplace? ›

How to Handle Conflict in the Workplace
  1. Talk with the other person. ...
  2. Focus on behavior and events, not on personalities. ...
  3. Listen carefully. ...
  4. Identify points of agreement and disagreement. ...
  5. Prioritize the areas of conflict. ...
  6. Develop a plan to work on each conflict. ...
  7. Follow through on your plan. ...
  8. Build on your success.
Jan 5, 2018

What are the limitations of conflict transformation? ›

Weaknesses involve potential bias, difficulty in neutrality, and perpetuation of existing beliefs. Strengths of conflict transformation theory include skill-building in intercultural intelligence and non-violent communication. Weaknesses may involve overlooking structural issues and power dynamics in conflicts.

What are the 5 consequences of conflict? ›

The immediate effects of conflict are starkly clear. They include deaths and injuries, population displacement, the destruction of assets, and the disruption of social and economic systems. But one day the fighting stops, and life in conflict-affected areas gradually returns to normal.

What is a limitation of conflict theory quizlet? ›

Conflict Theory. Critiques/Limitations: Fails to explain cohesion, unity, shared values, and cooperation within society.

What makes conflict challenging? ›

Here are some key factors contributing to the challenges of conflict resolution: Emotional Involvement: Conflicts often involve emotions, and individuals may be emotionally invested in the outcomes. Emotions can cloud judgment and hinder rational decision-making during conflict resolution.

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