Alight FAQ - Retirees | Alight Retiree Health Solutions (2024)

How will this affect your website?

The website address and look of the website will reflect our new brand, but the navigation, tools and features you’re used to won’t change. If you use the Aon URL, you’ll be redirected to the new site. If you’ve already set up an online account, your login credentials haven’t changed. You’ll be asked to reaccept our cookies the first time you visit the new site. If you have questions about how Alight uses cookies or your data, see our Cookies FAQ.

How this affects you

Do I need to do anything?

No, there’s nothing you need to do as part of this transition. We’ll keep you informed over the next few months and leading up to this year’s annual open enrollment.

Will my account and coverage remain the same?

Yes, your account and coverage will remain the same.

Do I need to notify my former employer or insurance plan about this change?

No, they are aware of this change. You do not need to notify anyone.

Has my information been transferred to Alight?

Yes, all your information has been transferred to Alight. There’s nothing you need to do.

I received a letter or email from Alight. Is it legitimate?

Yes, you’ll be receiving communications from Alight instead of Aon now. For a short time, you may still see the Aon logo on some materials.

How do I contact you?

You can continue to contact us the way you always have, and we’ll communicate any changes to you.

More about Alight

Who is Alight Solutions?

With an unwavering belief that a company’s success starts with its people, Alight Solutions is a leading cloud-based provider of integrated digital human capital and business solutions. Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of services. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight’s 15,000 dedicated colleagues serve more than 30 million employees and family members. Learn how Alight helps organizations of all sizes, including more than 70 percent of the Fortune 100 at alight.com

Alight FAQ - Retirees | Alight Retiree Health Solutions (2024)
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